Privacy Policy and Personal Data Protection

Categories of data collected

To operate safely and efficiently, we process the following types of information:

  • Identifying and contact data: Name, surname, date of birth (for age verification) and email address.
  • Technical and usage data: IP address, device identifiers, browser type, and activity logs on the platform.
  • Transaction data: History of technical operations and service usage preferences.
  • Support communications: Records of interactions with our technical customer service.

Legal bases for processing

Data processing is based on:

  • Execution of the contract: Necessary to manage the user account and provide the requested services.
  • Legitimate interest: To ensure network security and prevent fraudulent activities.
  • Legal obligations: To comply with current regulations regarding identity verification and compliance in Italy.
  • Consent: In cases where the user has explicitly authorized optional uses of their data.

Purpose of data use

The data collected is used exclusively for:

  • Administer registration and ensure secure account access.
  • Provide technical support and resolve any system anomalies.
  • Analyze performance to optimize the interface and server stability.
  • Prevent misuse or violations of the terms of service.

Data retention approach

We retain personal data only for the time strictly necessary to achieve the described purposes or to meet legal storage requirements. At the end of the retention period, data is securely deleted or anonymized.

Data sharing and international transfers

We do not sell users' personal data. Information may be shared with technical service providers (e.g., hosting, IT security) acting as data processors. Where data is transferred outside the European Economic Area, we implement standard safeguards to ensure a level of protection equivalent to that in Italy.

Technical security measures

We implement advanced security protocols, including SSL encryption and network firewalls, to protect information from unauthorized access or accidental loss. While we take reasonable measures, no digital transmission can be guaranteed as absolutely secure.

Rights of the data subject

In accordance with data protection regulations, users have the right to:

  • Access their data and request a copy.
  • Rectify inaccurate or incomplete information.
  • Request the deletion of data under certain circumstances.
  • Object to processing or request its restriction.
  • Exercise data portability in a structured format.

Contact for privacy requests

To exercise your rights or for questions about data processing, you can contact our privacy officer at: [email protected].

Updates

This policy is periodically reviewed to reflect changes in our practices and the regulatory framework in Italy.