Responsible Gaming and Well-being Policy

Access to the platform is strictly forbidden for minors under 18 years of age. We implement rigorous identity verification procedures to prevent access by minors. We encourage parents to use filtering software on shared devices to further protect underage individuals.

To ensure that gaming remains a form of entertainment, we encourage users to:

• Consider gaming as an entertainment expense, not an investment.
• Gamble only amounts you can afford to lose.
• Set time and spending limits before starting a session.
• Avoid playing in emotionally stressful situations or under the influence of substances.

We provide various mechanisms to support responsible gaming:

Deposit and Loss Limits The user can set daily, weekly, or monthly limits on the maximum amount that can be deposited or lost. These limits can be reduced instantly, while any increase requires a technical reflection period.

Time and Session Limits You can configure alerts that notify you of the session duration or set an automatic end to avoid excessively long sessions.

Break and Self-Exclusion If necessary, the user can request a temporary break (Time-out) or permanent self-exclusion from the platform. During self-exclusion, account access will be blocked, and technical operations will not be possible.

It is important to monitor your behavior. Warning signs include:

• Neglecting work or relationships to gamble.
• Borrowing money to fund gambling.
• Experiencing anxiety or irritability when trying to stop.
• Gambling to escape personal problems or disappointments.

If the user feels a loss of control, we strongly encourage seeking professional support. There are numerous independent organizations in Italy specializing in assisting people with compulsive gambling problems, offering free and confidential advice.

Our technical staff receives training to identify potential risky behaviors and to provide information on the control tools available on the platform, ensuring maximum confidentiality.

This policy is updated regularly to align it with international best practices and operational requirements in the Italian territory.